Franchisee Support

When you join the Schlotzsky's® franchisee family, you will be working with passionate, experienced professionals who have extensive brand-building, development and operational experience in all functions of the food service industry. Our commitment to you is to provide you with world-class support and service based on respect, trust and dedication to the success of your business. here are just a few of the ways we will support your business:

Product Development

Continually bring world-class menu variety through improved products and expanded offerings
Operational support and top-notch quality assurance

Marketing

Innovative, targeted local and national marketing plans to increase sales by building customer frequency and new product trial
High quality point-of-purchase, merchandising, and local store marketing materials

Training and Management Development

Franchisee Training Certification
Online access to training tools
In-depth Operations Manual and details job aids for all products

Development

Real Estate - Guidance through Schlotzsky's Strategic Integrated Mapping and Modeling System (SIMMS) for site selection and evaluation assistance
Architectural and Engineering - Prototypical design and Conceptual layouts for new restaurants
Access to our national network of select brokers

Business Consultation

Regular consultation visits, up to four per year
Business review and performance analysis
Quality, Service and Cleanliness (QSC) inspections
Dedicated Toll-free helpline providing one stop shop for assistance with operational issues